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ChatGPT SEO

ChatGPT turns a question into web searches, retrieves pages and cites the ones it uses. Eligibility starts with one crawler, and credit depends on what the cited passage says.

How it works

Where ChatGPT gets its sources

OAI-SearchBot

OpenAI's search crawler. OpenAI states that sites opted out of it are not shown in ChatGPT search answers.

Outside search providers

OpenAI names Bing among the providers it retrieves from, alongside partner content.

GPTBot

The training crawler. Blocking it does not remove a site from ChatGPT search.

ChatGPT-User

Fetches a page when a user asks ChatGPT to read it. It isn't used to decide search eligibility.

Common issues

What we usually find on ChatGPT

Issues

  • OAI-SearchBot blocked by a CDN or firewall bot rule
  • Key pages never submitted to Bing Webmaster Tools
  • Answer passages that describe the product category without naming the product
  • Missing from the review platforms ChatGPT cites for software shortlists

Proof

Related client work

SaaS

Paylists

Peppol e-invoicing SaaS7European markets in one AI citation programmeHover or tap

Paylists

Challenge
Seven markets, each with its own questions and sources.
Result
An ongoing programme prioritised by prompt impact.
Read the case study
SaaS

SALTO Systems

Access control technology1 in 44smart-access answers recommended SALTOHover or tap

SALTO Systems

Challenge
Competitors named more often on buying prompts.
Result
A category page plan to turn mentions into recommendations.
Read the case study
SaaS

eLogii

Route optimisation SaaS+51%US organic clicks month on monthHover or tap

eLogii

Challenge
Organic clicks fell sharply after a Google core update.
Result
US clicks +51% and demo requests at a 2026 high.
Read the case study
SaaS

Fill

E-signature SaaS+88.9%revenue, with organic traffic +153%Hover or tap

Fill

Challenge
Technical, keyword and AI work needed joining up.
Result
Revenue +88.9% and organic traffic +153%.
Read the case study

FAQ

ChatGPT questions

What is ChatGPT SEO?

ChatGPT SEO is the work of getting a brand found, cited and named when ChatGPT searches the web to answer a question. It covers crawler access, Bing indexation, answer passages that name the brand and the third-party sources ChatGPT cites.

How is SEO for ChatGPT done?

Allow OAI-SearchBot in robots.txt and CDN rules, get key pages indexed in Bing, write answer-first passages that name the product, add structured data and earn coverage on the review platforms and comparison articles ChatGPT cites for the category.

How does a website get indexed in ChatGPT?

ChatGPT has no submission form. Its search draws on OpenAI's own OAI-SearchBot crawl and outside providers, with Bing named. Allowing OAI-SearchBot and getting pages into Bing, using Bing Webmaster Tools and IndexNow, are the practical steps.

How does a brand rank in ChatGPT search?

ChatGPT has no fixed ranking. It assembles an answer from the pages it retrieves. Brands that are retrieved, quoted and named most consistently are the ones whose pages answer the question directly and who appear in the sources ChatGPT trusts.

Will ChatGPT replace SEO?

ChatGPT changes where buyers ask questions, but it still relies on web pages and search indexes to answer them. The work shifts towards being cited and named in answers, which depends on the same foundations as SEO.

Does ChatGPT use Google or Bing?

OpenAI names Bing as a search provider, alongside its own OAI-SearchBot crawl. Bing indexation is a practical requirement; Google rankings don't carry over directly.

Does blocking GPTBot remove a site from ChatGPT?

No. GPTBot is the training crawler. Search eligibility is controlled by OAI-SearchBot.

Other platforms: AI Overviews · Gemini · Perplexity · Copilot

See how the brand performs on ChatGPT.

The AI Visibility Audit tests ChatGPT alongside four other AI platforms. £1,500.