Home / Case Studies / Paylists

SaaS case study

Paylists

A multi-market AI citation programme for a Peppol e-invoicing platform.

At a glance

Results at a glance

7European marketsone AI citation programme
Monthlycitation trackingalongside GA4 and Search Console
4source types mappedlistings, marketplaces, guides, reviews

Challenge

The challenge

Paylists sells Peppol e-invoicing across several European markets. Each market has its own regulations, buyer questions and trusted sources, so a single global prompt set would miss most of the demand.

Approach

What we did

  1. 01

    Built the prompt set from real Search Console demand: definitions, comparisons, how-to and brand questions

  2. 02

    Added country prompts for the United Kingdom, Belgium, Sweden, Ireland, Germany, France and the Netherlands

  3. 03

    Mapped the off-site sources AI platforms cite for provider questions: official Peppol listings, accounting software marketplaces, national e-invoicing guides and review platforms

  4. 04

    Set up monthly citation tracking alongside GA4 and Search Console monitoring, including checks on conversion tracking

Results

Where it landed

An ongoing programme, with off-site listings and regional pages prioritised by the prompts each change can move.

Markets in the programmeEach with its own prompt set and source map
  • United Kingdom
  • Belgium
  • Sweden
  • Ireland
  • Germany
  • France
  • Netherlands

More work

Related case studies

SaaS

eLogii

Route optimisation SaaS+51%US organic clicks month on monthHover or tap

eLogii

Challenge
Organic clicks fell sharply after a Google core update.
Result
US clicks +51% and demo requests at a 2026 high.
Read the case study
SaaS

SALTO Systems

Access control technology1 in 44smart-access answers recommended SALTOHover or tap

SALTO Systems

Challenge
Competitors named more often on buying prompts.
Result
A category page plan to turn mentions into recommendations.
Read the case study
SaaS

Fill

E-signature SaaS+88.9%revenue, with organic traffic +153%Hover or tap

Fill

Challenge
Technical, keyword and AI work needed joining up.
Result
Revenue +88.9% and organic traffic +153%.
Read the case study
SaaS

ElevenLabs

AI voice and audio+48.2%revenue in 90 daysHover or tap

ElevenLabs

Challenge
A new site architecture on the same domain.
Result
Revenue +48.2% in 90 days.
Read the case study

GEO for SaaS

Want results like Paylists?

Book a 30-minute strategy call to see where the brand stands and what to fix first.